Managing Problem Submissions#

You manage problem submissions by viewing the status and details of problem submissions and cancelling problem submissions.

Viewing the Status of Problem Submissions#

To view the status of problems submitted to a project’s solvers, go to the Problem Status tab.


  • To display the most up-to-date status, click Refresh Table.

  • To copy a problem ID to the clipboard, hover over the problem ID and click the copy icon that is displayed.

The following information is displayed for every member’s latest 1000 problems:

Table 52 Problem Status Tab#

Problem ID/Problem Label

The problem’s ID or label. The ID is system-generated.


The member name and email address of the person who submitted the problem.

Submitted On (UTC)

When the problem was submitted. Includes the date and time in UTC.

Ended (UTC)

When processing of the problem ended. Includes the date and time in UTC.


The name of the solver to which the problem was submitted.

Problem Status

The status of the submitted problem. For more information, see Problem Submission Statuses.

Region: selected_region

Sets the solver region (for example, Europe or North America). Only the problems submitted to that region’s solvers are displayed.

Problem Submission Statuses#

In the Problem Status column, the status of each problem submission can be one of the following:

Table 53 Problem Status Column#


The problem was submitted, but the solver has not started working on a solution.


The problem was submitted and the solver is working on a solution.


The solver has successfully completed its work on the problem.


Work on the problem has been cancelled. Cancelled problems do not use any solver-access time.


Work on the problem did not successfully complete. Failed problems do not use any solver-access time.

Filtering and Sorting the Columns#

Clicking the icons in the table headings or selecting the fields above the table performs the following actions:

Table 54 Columns: Filtering and Sorting#

Single filter

Filters the rows by matching a part of the problem ID or label.

Multiple filters

Filters the rows by a combination of a part of a member name or email address, problem status, solvers (by region), and submission beginning and ending dates and times.

Note: To change the region, select the desired region in the Region: current_region field.

Sort column

Sorts in ascending or descending order.

Filter column

Filters on the status in the Problem Status column.

Single-selection gear icon

Displays either problem IDs or problem labels in the column.

Viewing Problem Submission Details#

To view a problem’s details, click a problem ID or problem label on the Problem Status tab. The following information is displayed:

Table 55 Problem Status Tab#

Problem Parameters

Displays the problem’s parameters, ID, solver, problem type, status, and embedded problem data. For more information, see the Solver Properties and Parameters Reference guide.


Displays the resulting sample set, which you can export along with a sample set visualization.


Displays timing parameters for the problem. For more information, see the QPU Solver Datasheet guide.

Cancelling Problem Submissions#

To cancel a pending or in-progress problem, click the X in the problem’s Problem Status column.

To cancel multiple pending or in-progress problems, select the checkbox for each problem and click Cancel Problems > Cancel Selected. Cancelled problems do not use any solver-access time.


  • Before cancelling problem submissions, display the most up-to-date status by clicking Refresh Table.

  • If you run scripts to continuously submit problems, refresh the table after cancelling problem submissions to confirm that the cancellation attempts succeeded.